We want every person who lands on RVBrokers to be able to read it, use it, and get help, no matter how they browse the web.
Plenty of our customers are retirees, full-time RVers on the road, and folks using a phone in a campground with one bar of signal. Some use screen readers. Some need bigger text or more contrast. Some navigate entirely by keyboard. We build for all of them on purpose, because the whole point of this company is leveling a playing field that is usually tilted against the regular person. A website that locks people out would betray that.
The standard we hold ourselves to
We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. Those are the internationally recognized rules for making web content usable by people with a wide range of disabilities, including vision, hearing, motor, and cognitive differences. We treat AA as the floor, not the ceiling, and we keep working at it as we add pages.
Here is some of what that looks like in practice across this site:
- Real heading structure, in order, so screen readers can map the page and you can jump around it.
- Text and background colors chosen for strong contrast, with a high-contrast mode on top of that.
- Every meaningful image carries descriptive alternative text.
- The whole site works by keyboard alone, with visible focus outlines so you always know where you are.
- Forms have proper labels, and links say where they actually go.
- Layouts reflow cleanly down to a small phone and up to a large desktop, with no loss of content.
The accessibility menu, built right in
You will find an accessibility button on every page. On a computer it is the black tab pinned to the left edge of your screen. On a phone it is the round button floating near the bottom. Open it and you get a menu of adjustments that take effect instantly and stick from page to page until you change them back.
The menu lets you do the following, with no plugin to install and nothing sent to a third party:
- Bigger text in several steps, so words are easy on the eyes.
- More line height and letter spacing to open up the page and reduce crowding.
- A readable font swap that many people with dyslexia find easier.
- Highlight links so every clickable item stands out clearly.
- Contrast modes, including inverted colors and a high-contrast view.
- A large cursor that is simpler to track and follow.
- Pause motion to stop any movement or transitions.
- Hide images to strip the page down to clean text.
- A reading guide and reading mask that follow your cursor to keep your place.
One button resets everything back to normal. Your choices are saved in your own browser, on your own device, and nowhere else.
Where we still have work to do
We will be straight with you, the same way we are about an RV with a soft spot in the floor. Accessibility is never finished. As we publish more city pages and articles, some content may temporarily fall short of our own standard before we catch it. Third-party tools, like an embedded map or a video, may not always meet the bar. When we find a gap, we fix it.
Run into a barrier? Tell us.
If any part of this site gets in your way, we want to hear about it, and we will help you get what you need by phone in the meantime. Call 1-877-801-3190 or email [email protected]. Tell us the page, what you were trying to do, and the device or assistive technology you use. A real person will respond, usually the same day, and we will treat it as a priority.
You will never have to fight the website to reach us. If the screen fails you, the phone will not. A human answers, and we will walk you through whatever you came here to do.